Processing time is 10 business days after receipt of clear payment and confirmation of ring size. Business days exclude Saturdays/Sundays and holidays. Delivery time will be 10 business days (which may extend during peak season). Please provide your complete address and contact number for hassle-free delivery. All items will be shipped according to their mentioned national processing time.
We will ship goods to our foreign customers by very reputable courier like DHL Express. We accept returns only in case of manufacturing defects or transport-related damages.
The refund amount is based on the product price you purchased. Remember to contact us before returning an item. In case of incomplete or incorrect address, we are not responsible for any return. If the buyer wishes to return the item for personal reasons without any valid reason. From the item received in damaged condition or unless it is defective, return fees will be.
Your feedback is very important to us. Remember to give us a 5-star rating if you are satisfied with our products and services.
If you have any questions related to the product or service, you can expect a response within 12-48 hours of inquiry. Contact us before leaving negative or neutral feedback to get a 100% solution for the. Dissatisfaction that has been caused to you. Feel free to contact us for any questions about the product via "Ask the seller a question". Note: Custom-designed and engraved jewelry cannot be returned.
IF TAGS ARE REMOVED THE RETURN IS INVALID. Customer satisfaction is our top priority. If you encounter any issues with your item, do not hesitate to. Feel free to contact us and let's work together to resolve the issue.