Note: This item is made to order. Please confirm your ring size within 24 hours for a quick manufacturing process.
We are a jewelry manufacturer based in the United States, United Kingdom, and India. We can make any type of fashion and high jewelry. We strive to meet and exceed our customers' expectations.
Our main principle that guides us in our daily operations is quality, timely delivery, and pricing. If you would like to add a personal touch to this piece, please contact us and we will create one just for you. You can customize the following elements listed below. Metal change (925 sterling silver / 10k gold / 14k gold / 18k gold). Characters will be subject to size and space in the jewelry.
Payment is required within 3 days of purchase. Our office is in the United States and our manufacturing unit is in India. Therefore, some of our items are directly shipped from India.
Processing time is 5 business days after receiving payment and ring size confirmation. (Business days exclude Saturdays/Sundays and holidays). Delivery time to the United States, United Kingdom, and Australia is 5-7 business days, to other countries it is 5-10 business days (which may extend during peak season). We only accept returns in case of manufacturing defects or damage during transportation. The refund amount is based on the price of the product you purchased.
Please remember to contact us before returning an item so that we can provide our return address. For incomplete or incorrect addresses, we are not responsible for any returns. Your feedback is very important to us.
We appreciate your positive feedback with 5 stars and will do the same in return. We will resolve the issue to your satisfaction. Due to high volume of emails and phone calls, please allow 1-2 business days for a response. We will respond to your message in the order received and do our best to reply to you as soon as possible. Please feel free to contact us for any product-related questions via "Ask the seller a question".
We will respond to your message. Very, Very Slightly Included (VVS1). As per Customer's requirement.